What makes Tortuga Vitalis products special?

Our products combine modern bioscience with natural, high-quality ingredients. Each formula is designed to measurably support cellular health, energy, immune function, and longevity. We rely on evidence-based dosages, full transparency, and a core philosophy: Rooted in nature. Guided by science.

Are the supplements scientifically tested?

Yes. We use only ingredients whose efficacy and safety are documented in clinical studies or peer-reviewed scientific research. Every formula is developed in collaboration with physicians, biotechnologists, and subject-matter experts.

Where are the supplements produced?

All products are manufactured in certified European production facilities that operate under strict quality and safety standards. This ensures purity, effectiveness, and full traceability.

Which active ingredients do you use, and why?

We rely on ingredients with a solid scientific foundation. The exact active compounds vary by product. Each ingredient is selected based on its proven impact on cellular aging, regeneration, energy, and prevention.

Can I combine different products?

Yes. Most of our formulas are designed to complement one another. For personal goals such as energy, sleep, or immune support, products can be combined safely and effectively.

Which payment methods do you accept?

We accept common and secure payment methods.

How long does shipping take?

Within Switzerland, orders are shipped within 2–5 business days.

Once your order has been dispatched, you will receive a tracking number.

Do you ship internationally?

No. At this time, we only ship within Switzerland. International shipping is expected to roll out in phases in the second half of 2026.

How do returns and refunds work?

Unopened products can be returned within 30 days. Once we receive and inspect the items, we will refund the purchase amount via the original payment method. If you have any questions, our support team is happy to assist.

What should I do if a product arrives damaged?

Please contact our support team within 7 days of delivery and include a photo of the damaged item. We will immediately arrange a replacement or refund — whichever you prefer.

Are your products suitable for everyone?

Our formulas are suitable for many people; however, everybody has individual needs. Individuals with pre-existing conditions, allergies, or those taking specific medications should consult a healthcare professional before use.

Should I consult a doctor before taking the supplements?

 We recommend doing so especially if you take medication regularly, have chronic health conditions or have specific medical questions. Our products can complement medical advice but cannot replace it.

Can I take the products during pregnancy or while breastfeeding?

Pregnancy and breastfeeding require special caution. Please consult your physician before taking any supplements. Not all ingredients have been sufficiently studied for these life stages.

What should I do if I experience side effects?

Stop using the product immediately and consult a healthcare professional if needed. Additionally, please contact our support team so we can assist you further.

Are your manufacturing processes certified?

Yes. Our manufacturers operate according to recognized quality standards.

What does Tortuga Vitalis stand for?

Tortuga Vitalis represents a new approach to health: science-based, personalized, accessible, and holistic. Our mission is to empower individuals to actively shape their cellular health, energy, and longevity — supported by high-quality supplements and intelligent AI tools.

How can I reach your support team?

Our support team is here for you. You can contact us at: support@tortugavitalis.com

Response times may vary depending on staff availability and current workload.